Order Processing Time

• All orders are processed within 1–3 business days.

• During sales or peak seasons, processing may take an additional 1–2 days.

Shipping Availability

**Currently, we ship only within India.
International shipping is not available right now, but we plan to offer it in the future.

Domestic Shipping (India)

• Standard Delivery: 4–8 business days

• Express Delivery (if available): 2–4 business days

Delivery times may vary depending on your location and courier service performance.

Shipping Charges

• Shipping fees are calculated at checkout based on the delivery address and package weight.

• Free Shipping may be offered during promotions or on qualifying orders.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS.

• Tracking may take 24–48 hours to update after dispatch.

Incorrect Address

• Please ensure the shipping address is correct.

• We cannot be responsible for delays or lost packages caused by incorrect or incomplete addresses.

• If returned to us, additional shipping charges may apply for reshipping.

Damaged, Lost, or Stolen Packages

• If your order arrives damaged, please contact us within 48 hours with photos.

• We are not responsible for packages marked as delivered by the courier but reported as missing or stolen.

Order Cancellation After Shipping

• Once an order is dispatched, it cannot be canceled.

• You may request a return/refund as per our return policy.

Future International Shipping

We aim to expand globally soon.
Once available, international shipping times, costs, and customs policies will be updated here.

Contact Us

If you have any questions regarding shipping:
📩 Email: shop@houseofsailors.store
☎️ Support: +91 9870181825